Online Community Manager - New York, NY
Job Information
ID :
#10057588
# of Positions :
1
Minimum Education Level :
Bachelor’s Degree
Experience Required :
1 year
Salary :
$35000 - $50000 yearly
Duration :
Full Time Regular
Shift :
Unspecified
Hours per week :
40
Start Date :
7/1/2009
Job Description
Iraq and Afghanistan Veterans of America (IAVA) is the nation’s first and largest group for veterans of the wars in Iraq and Afghanistan. Founded in 2004 by Iraq veterans, IAVA is a young, dynamic nonprofit with over 125,000 veteran members and grassroots supporters in 50 states. We're winning major battles in Congress (like the GI Bill), helping thousands of veterans nationwide, and making national headlines daily. If you care about how America treats its returning troops, and want to play a powerful role in national politics, IAVA may be the right fit for you.
IAVA is seeking an entrepreneurial, creative and organized Community Manager for CommunityofVeterans.org, the first social network exclusively for Iraq and Afghanistan veterans. Candidates must have a demonstrated interest in new media, technology, online organizing, and bridging the online-offline divide. They must also have demonstrated strong start-to-finish project management skills, excellent writing chops, and a history of meeting deadlines in a fast paced, solution-oriented environment.
CommunityofVeterans.org (COV) serves as the core of a multi-year Public Service Advertising (PSA) campaign that IAVA has created, in conjunction with the Ad Council, to address the issue of mental health injuries among returning veterans. All associated television, radio, print, online and outdoor ads direct veterans to the website, where they can access mental health resources, connect with one another and share common experiences.
Responsibilities
General:
- Ensure consistent and maximum growth of COV
- Muster the resources of all IAVA departments to turn COV into a vibrant, self-sustaining community
- Serve as the primary go-to for all things related to the website, and ensure that COV is an integral part of the entire organization
- Drive the strategy and planning for the future of COV
Website Administration and Technical Oversight:
- Resolve technical issues that arise within the community, or on the public site
- Continually investigate, propose and pursue technical upgrades
- Manage outside vendors, as needed, to assist with maintenance and upgrades
Community Management:
- Work with the Membership Department to make the community an integral part of the IAVA Membership experience
- Create and implement guidelines and best practices for the community
- Create and execute membership incentive programs utilizing special offers, veteran-only discounts, and other 'gives'
- Create and implement a hi-touch community management program, including personal communications with community members, regular policing, and responding to member inquiries
- Work with other departments to craft compelling programming inside the community (e.g. NCAA bracket, registration drives, house parties, polls, etc.)
Content Production:
- Ensure the timeliness and relevance of all content
- Produce content (writing and basic graphic design)
- Manage outside vendors, as needed, to assist with graphic design, strategy or content production
Qualifications
- A demonstrated interest in new media and internet technologies
- Excellent verbal and written communications skills
- Ability to work under tight deadlines
- A strong sense for strategic messaging
- Strong project management and organization skills
- The ability to be an evangelist for a really good idea
- A demonstrated interest in social causes
- The ability to thrive in ambiguity
- Familiarity with HTML, CSS and Adobe Photoshop
- Online or offline community organizing experience
IAVA is an equal opportunity employer.
VETERANS OF THE IRAQ AND AFGHANISTAN CONFLICTS ARE HIGHLY ENCOURAGED TO APPLY.
Salary and Benefits: Competitive salary, commensurate with experience. IAVA provides a range of benefit packages and three weeks paid vacation per year.
IAVA is seeking an entrepreneurial, creative and organized Community Manager for CommunityofVeterans.org, the first social network exclusively for Iraq and Afghanistan veterans. Candidates must have a demonstrated interest in new media, technology, online organizing, and bridging the online-offline divide. They must also have demonstrated strong start-to-finish project management skills, excellent writing chops, and a history of meeting deadlines in a fast paced, solution-oriented environment.
CommunityofVeterans.org (COV) serves as the core of a multi-year Public Service Advertising (PSA) campaign that IAVA has created, in conjunction with the Ad Council, to address the issue of mental health injuries among returning veterans. All associated television, radio, print, online and outdoor ads direct veterans to the website, where they can access mental health resources, connect with one another and share common experiences.
Responsibilities
General:
- Ensure consistent and maximum growth of COV
- Muster the resources of all IAVA departments to turn COV into a vibrant, self-sustaining community
- Serve as the primary go-to for all things related to the website, and ensure that COV is an integral part of the entire organization
- Drive the strategy and planning for the future of COV
Website Administration and Technical Oversight:
- Resolve technical issues that arise within the community, or on the public site
- Continually investigate, propose and pursue technical upgrades
- Manage outside vendors, as needed, to assist with maintenance and upgrades
Community Management:
- Work with the Membership Department to make the community an integral part of the IAVA Membership experience
- Create and implement guidelines and best practices for the community
- Create and execute membership incentive programs utilizing special offers, veteran-only discounts, and other 'gives'
- Create and implement a hi-touch community management program, including personal communications with community members, regular policing, and responding to member inquiries
- Work with other departments to craft compelling programming inside the community (e.g. NCAA bracket, registration drives, house parties, polls, etc.)
Content Production:
- Ensure the timeliness and relevance of all content
- Produce content (writing and basic graphic design)
- Manage outside vendors, as needed, to assist with graphic design, strategy or content production
Qualifications
- A demonstrated interest in new media and internet technologies
- Excellent verbal and written communications skills
- Ability to work under tight deadlines
- A strong sense for strategic messaging
- Strong project management and organization skills
- The ability to be an evangelist for a really good idea
- A demonstrated interest in social causes
- The ability to thrive in ambiguity
- Familiarity with HTML, CSS and Adobe Photoshop
- Online or offline community organizing experience
IAVA is an equal opportunity employer.
VETERANS OF THE IRAQ AND AFGHANISTAN CONFLICTS ARE HIGHLY ENCOURAGED TO APPLY.
Salary and Benefits: Competitive salary, commensurate with experience. IAVA provides a range of benefit packages and three weeks paid vacation per year.
Company Information
Description :
Iraq and Afghanistan Veterans of America (IAVA) is the nation's first and largest group dedicated to serving the veterans of the conflicts in Iraq and Afghanistan.
Type :
Direct Employer
Address :
292 Madison Avenue, 10th Floor
New York, NY 10017
New York, NY 10017
Application Information
Instructions :
Please send a resume and cover letter to hiring@iava.org, with "COV Manager" in the subject line. Include a cover letter that concisely explains how your past experiences will make you the right person to take on this role. Applications without a cover letter will not be considered. No phone calls, please.
Email :
Job Posting Entered On :
5/26/2009
Job Posting Expires On :
6/25/2009
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