09-10-021 PRODUCT SERVICES MANAGER - Riverside, CA
Job Information
ID :
#10072251
# of Positions :
1
Experience Required :
none
Salary :
$4,451 - $7,481 monthly
Duration :
Full Time Regular
Shift :
First Shift (Day)
Hours per week :
40
Job Description
PRODUCT SERVICES MANAGER
VCSA Technology Services
$4,451-$7,481/Month
Notes: This is a full-time, career position. Schedule of hours is Monday - Friday, 8:00 a.m. to 5:00 p.m. The budgeted monthly starting salary range for this position is $5,461 - $6,471.
Effective September 1, 2009, the University of California, Riverside has implemented a one-year Furlough/Salary Reduction Plan due to the state budget crisis. Under the plan, this position’s work time will be reduced by a specified number of days according to the salary for this position, with a commensurate reduction in pay evenly distributed over a 12-month period. The complete Furlough/Salary Reduction Plan is described on the UCR's Budget News and Information website (http://budget.ucr.edu).
Essential Functions: The Manager of Product Services helps guide the portfolio and direction of a third party vendor system functionality for the division. This position has responsibility for the overall planning, execution, and success of complex technical projects that serve prospective students, current students, and student affairs staff. This position is also responsible for leading the department's third party technology support team, fostering a positive and collaborative work environment, and cultivating strong relationships with client departments and VCSA executive management.
The Product Services Manager also leads the implementation of technology solutions such as document management systems, CRM systems, access control/point of sale hardware and backend systems, and various Microsoft platform technologies (SQL Reporting Services, PerformancePoint, Live Communications Server, etc.). Other areas of responsibility include the development and implementation of end-user training programs, and IT consulting with VCSA departments to identify appropriate technology solutions to emerging business needs. This individual effectively guides and mentors others who are less skilled in technical areas, and is also hands-on in technical tasks required to support the delivery of technology services.
This position works under the general direction of the Director of Technology Services.
Minimum Requirements:
• Education and/or experience equivalent to a Bachelor's degree in a computer science or information systems related field.
• Experience with Microsoft server operating systems and virtualization technologies.
• Experience in leading vendor implementation projects.
• Experience with network systems and protocols.
• Experience with Microsoft SQL relational databases.
• Experience leading teams of IT professionals.
• Experience with a range of Microsoft programming technologies.
• Skill in working as part of a team and collaborating with colleagues, and establishing rapport and the trust of others.
• Demonstrated innovative, strategic and creative thinking skills.
• Skill in developing a vision or image of how a system/process should operate under ideal circumstances.
• Skill in working independently to organize tasks, documents and materials with efficiency and accuracy, and following through on assignments with minimal direction.
• Skill in setting priorities that accurately reflects the relative importance of job responsibilities.
• Skill in determining the long-term outcomes of a change in design or operations.
• Skill in preparing comprehensive and in-depth analysis of complex, sensitive, and multi-faceted issues, particularly under tight time constraints.
• Demonstrated skill in delivering mission-critical systems in multi-tiered technical environments.
• Demonstrated skill in implementing new technologies or process improvements while balancing ongoing project commitments.
• Skill in determining needs and requirements to create a conceptual design. Demonstrated skill in understanding document management processes and operations.
• Skill in exporting/importing data from or to different software applications or data collection and retrieval.
• Demonstrated management capabilities to provide guidance and mentorship of others.
• Experience with maintaining simple or moderately complex Microsoft SQL databases through data entry, data queries, and database design modifications.
• Skill in reading and understanding scientific and technical documents such as scientific publications, legislative and regulatory documents, and complex instructional procedures.
• Skill to independently compose letters, memos, reports, and other written communication materials, for a variety of audiences, using correct spelling, grammar, punctuation, composition, text editing, and proofreading skills.
• Demonstrated skill in expressing ideas clearly and convincingly in oral presentations and written communications.
• Superior communication skills to effectively and professionally communicate using tact and diplomacy with internal and external campus community.
• Ability to invite information, constructive criticism, and cooperation from others.
• Ability to work effectively in a strong service environment that is subject to constantly changing priorities.
• Hired applicant must successfully pass a background check through the Department of Justice.
Preferred Qualifications:
• Education and/or experience equivalent to a Master's degree in a computer science related field.
• Experience implementing and managing Microsoft products and technologies.
• Experience in managing moderately complex computer operation centers.
• Experience with optical imaging systems.
• Knowledge of the applicable UC policies and procedures governing areas related to the responsibilities of the job.
We offer a comprehensive compensation and benefits package for more information click The Benefits of Belonging (this is a .pdf document). For more information about UCR and the department this position is located see Vice Chancellor of Student Affairs.
Visit our web site for a complete list of requirements and apply on-line indicating position #09-10-021IM to http://hr.ucr.edu/jobs. EOE.
The University of California Riverside invests in your future through employee training and career development, access to resources, living a healthy lifestyle, and over $730 million in new buildings and facilities, all backed by the State of California and funding from Federal, private and corporate sources. UC Riverside earned the prestigious 2007 CASE (Council for Advancement in Support of Education) WealthEngine Award for its record-setting increases in private support.
You can make a difference by working at UC Riverside, which ranked 15th among 242 national universities in the September 2007, Washington Monthly College Guide. The Guide measures the institution’s contributions to society. For example, UC Riverside’s planned School of Medicine will have a transformative impact on Inland Southern California, which is facing a projected physician shortage of 53 percent by 2015.
At UC Riverside we celebrate diversity and are proud of our third-place national diversity ranking (U.S. News & World Report America’s Best Colleges 2007). Become part of a place that fosters success for all its constituents, students, faculty, and staff, and where work/life balance and campus culture are integral to our way of life.
University of California
Riverside
VCSA Technology Services
$4,451-$7,481/Month
Notes: This is a full-time, career position. Schedule of hours is Monday - Friday, 8:00 a.m. to 5:00 p.m. The budgeted monthly starting salary range for this position is $5,461 - $6,471.
Effective September 1, 2009, the University of California, Riverside has implemented a one-year Furlough/Salary Reduction Plan due to the state budget crisis. Under the plan, this position’s work time will be reduced by a specified number of days according to the salary for this position, with a commensurate reduction in pay evenly distributed over a 12-month period. The complete Furlough/Salary Reduction Plan is described on the UCR's Budget News and Information website (http://budget.ucr.edu).
Essential Functions: The Manager of Product Services helps guide the portfolio and direction of a third party vendor system functionality for the division. This position has responsibility for the overall planning, execution, and success of complex technical projects that serve prospective students, current students, and student affairs staff. This position is also responsible for leading the department's third party technology support team, fostering a positive and collaborative work environment, and cultivating strong relationships with client departments and VCSA executive management.
The Product Services Manager also leads the implementation of technology solutions such as document management systems, CRM systems, access control/point of sale hardware and backend systems, and various Microsoft platform technologies (SQL Reporting Services, PerformancePoint, Live Communications Server, etc.). Other areas of responsibility include the development and implementation of end-user training programs, and IT consulting with VCSA departments to identify appropriate technology solutions to emerging business needs. This individual effectively guides and mentors others who are less skilled in technical areas, and is also hands-on in technical tasks required to support the delivery of technology services.
This position works under the general direction of the Director of Technology Services.
Minimum Requirements:
• Education and/or experience equivalent to a Bachelor's degree in a computer science or information systems related field.
• Experience with Microsoft server operating systems and virtualization technologies.
• Experience in leading vendor implementation projects.
• Experience with network systems and protocols.
• Experience with Microsoft SQL relational databases.
• Experience leading teams of IT professionals.
• Experience with a range of Microsoft programming technologies.
• Skill in working as part of a team and collaborating with colleagues, and establishing rapport and the trust of others.
• Demonstrated innovative, strategic and creative thinking skills.
• Skill in developing a vision or image of how a system/process should operate under ideal circumstances.
• Skill in working independently to organize tasks, documents and materials with efficiency and accuracy, and following through on assignments with minimal direction.
• Skill in setting priorities that accurately reflects the relative importance of job responsibilities.
• Skill in determining the long-term outcomes of a change in design or operations.
• Skill in preparing comprehensive and in-depth analysis of complex, sensitive, and multi-faceted issues, particularly under tight time constraints.
• Demonstrated skill in delivering mission-critical systems in multi-tiered technical environments.
• Demonstrated skill in implementing new technologies or process improvements while balancing ongoing project commitments.
• Skill in determining needs and requirements to create a conceptual design. Demonstrated skill in understanding document management processes and operations.
• Skill in exporting/importing data from or to different software applications or data collection and retrieval.
• Demonstrated management capabilities to provide guidance and mentorship of others.
• Experience with maintaining simple or moderately complex Microsoft SQL databases through data entry, data queries, and database design modifications.
• Skill in reading and understanding scientific and technical documents such as scientific publications, legislative and regulatory documents, and complex instructional procedures.
• Skill to independently compose letters, memos, reports, and other written communication materials, for a variety of audiences, using correct spelling, grammar, punctuation, composition, text editing, and proofreading skills.
• Demonstrated skill in expressing ideas clearly and convincingly in oral presentations and written communications.
• Superior communication skills to effectively and professionally communicate using tact and diplomacy with internal and external campus community.
• Ability to invite information, constructive criticism, and cooperation from others.
• Ability to work effectively in a strong service environment that is subject to constantly changing priorities.
• Hired applicant must successfully pass a background check through the Department of Justice.
Preferred Qualifications:
• Education and/or experience equivalent to a Master's degree in a computer science related field.
• Experience implementing and managing Microsoft products and technologies.
• Experience in managing moderately complex computer operation centers.
• Experience with optical imaging systems.
• Knowledge of the applicable UC policies and procedures governing areas related to the responsibilities of the job.
We offer a comprehensive compensation and benefits package for more information click The Benefits of Belonging (this is a .pdf document). For more information about UCR and the department this position is located see Vice Chancellor of Student Affairs.
Visit our web site for a complete list of requirements and apply on-line indicating position #09-10-021IM to http://hr.ucr.edu/jobs. EOE.
The University of California Riverside invests in your future through employee training and career development, access to resources, living a healthy lifestyle, and over $730 million in new buildings and facilities, all backed by the State of California and funding from Federal, private and corporate sources. UC Riverside earned the prestigious 2007 CASE (Council for Advancement in Support of Education) WealthEngine Award for its record-setting increases in private support.
You can make a difference by working at UC Riverside, which ranked 15th among 242 national universities in the September 2007, Washington Monthly College Guide. The Guide measures the institution’s contributions to society. For example, UC Riverside’s planned School of Medicine will have a transformative impact on Inland Southern California, which is facing a projected physician shortage of 53 percent by 2015.
At UC Riverside we celebrate diversity and are proud of our third-place national diversity ranking (U.S. News & World Report America’s Best Colleges 2007). Become part of a place that fosters success for all its constituents, students, faculty, and staff, and where work/life balance and campus culture are integral to our way of life.
University of California
Riverside
Company Information
Description :
The University of California, Riverside is one of 10 universities within the prestigious University of California system, and the only UC located in Inland Southern California.
Widely recognized as one of the most ethnically diverse research universities in the nation, UCR's current enrollment is 17,187 students, with a goal of 21,000 students by 2010. The campus is in the midst of a tremendous growth spurt with new and remodeled facilities coming on-line on a regular basis.
We are located approximately 50 miles east of downtown Los Angeles. UCR is also within easy driving distance of dozens of major cultural and recreational sites, as well as desert, mountain and coastal destinations.
Widely recognized as one of the most ethnically diverse research universities in the nation, UCR's current enrollment is 17,187 students, with a goal of 21,000 students by 2010. The campus is in the midst of a tremendous growth spurt with new and remodeled facilities coming on-line on a regular basis.
We are located approximately 50 miles east of downtown Los Angeles. UCR is also within easy driving distance of dozens of major cultural and recreational sites, as well as desert, mountain and coastal destinations.
Type :
Direct Employer
Address :
900 University Ave
Riverside, CA 92521
Riverside, CA 92521
Application Information
|
||||||||
|
||||||||
|
|
||||||||
