09-07-012 RESIDENT SERVICES REPRESENTATIVE - Riverside, CA
Job Information
ID :
#10062783
# of Positions :
1
Experience Required :
none
Salary :
$2,702 - $3,829 monthly
Duration :
Full Time Regular
Shift :
First Shift (Day)
Hours per week :
40
Job Description
RESIDENT SERVICES REPRESENTATIVE
Housing Services Admin.
$2,702-$3,829
Notes: This is a full-time, career position. Schedule of hours is Monday - Friday, 8:00 a.m. to 5:00 p.m. Overtime may be required.
Essential Functions: The Resident Services Representative (RSR) provides administrative support to the Business and Financial Services staff, Residence Life staff, Maintenance staff, Housekeeping staff, Conference Services staff, Resident Directors, which includes maintaining calendars, receptionist duties, sorting and distributing mail and typing correspondence.
This position is located in the Resident Services Office (RSO) at one of UCR’s student residential housing communities. The RSR provides excellent customer service to the residents. This position assists with the monthly reconciliation of the Student Information Systems (SIS) Report and follows up on any discrepancies using Housing Management Systems (HMS) and Envisions software programs. The RSR prepares alpha lists and placement sheets and is also responsible for data entry of work orders into the on-line program.
The RSR maintains resident files, move-in/move-out files, inventory records, and room rosters. Processes and dispatches documentation, while interacting with operations staff and residents from the start to the conclusion of room turnovers. Assists the Conference Coordinator with summer placements and various conference groups on an as needed basis.
This position works under general supervision of the Resident Services Coordinator.
Minimum Requirements:
• Previous administrative experience in an office environment providing extensive administrative support to management.
• Experience with low dollar value purchasing processes and automated purchasing systems.
• Experience with query tools to extract data from systems.
• Demonstrated skill to effectively communicate with customers in a polite and professional manner and to establish good working relationships with co-workers and campus contacts.
• Strong organizational skills with the ability to prioritize workflow while meeting multiple deadlines.
• Skill in negotiating techniques used in buying.
• Strong Math skills.
• Knowledge to recognize problems and skill to develop logical solutions in order to coordinate with various individuals as required.
• Familiarity of generally accepted accounting principles (GAAP) in order to reconcile, balance and maintain all related charges of students housing bills, including mealplans charges and room and board charges.
• Familiarity and ability to maintain calendars and schedule appointments.
• Advanced ability and demonstrated skill in proficiently using Microsoft Word, Excel, Access, and Outlook or comparable software for word processing, maintaining databases, creating spreadsheets, and preparing reports.
• Proven ability to compose letters and memos using correct spelling, grammar, punctuation, composition, text editing, and proofreading skills.
• Demonstrated ability to work in an extremely busy office environment with constant interruptions, busy phones, and many walk-ins.
• Proven ability to show sensitivity to the needs of students of diverse social, cultural, economic, and educational backgrounds.
• Ability to maintain confidentiality and sensitivity to student and staff issues.
• Proven ability to implement UCR Housing Policies and Procedures.
• Hired applicant must successfully pass a background check through the Department of Justice.
Preferred Qualifications:
• Completion of campus purchasing assistants training program.
• Experience working at an institution of higher education.
• Experience using campus on-line systems such as: Student Information System (SIS), Housing Management System (HMS), Odyssey, Envisions.
• Advanced computer proficiency.
We offer a comprehensive compensation and benefits package for more information click The Benefits of Belonging (this is a .pdf document). For more information about UCR and the department this position is located see UCR Housing Services.
Visit our web site for a complete list of requirements and apply on-line indicating position #09-07-012IM to http://hr.ucr.edu/jobs. EOE.
The University of California Riverside invests in your future through employee training and career development, access to resources, living a healthy lifestyle, and over $730 million in new buildings and facilities, all backed by the State of California and funding from Federal, private and corporate sources. UC Riverside earned the prestigious 2007 CASE (Council for Advancement in Support of Education) WealthEngine Award for its record-setting increases in private support.
You can make a difference by working at UC Riverside, which ranked 15th among 242 national universities in the September 2007, Washington Monthly College Guide. The Guide measures the institution’s contributions to society. For example, UC Riverside’s planned School of Medicine will have a transformative impact on Inland Southern California, which is facing a projected physician shortage of 53 percent by 2015.
At UC Riverside we celebrate diversity and are proud of our third-place national diversity ranking (U.S. News & World Report America’s Best Colleges 2007). Become part of a place that fosters success for all its constituents, students, faculty, and staff, and where work/life balance and campus culture are integral to our way of life.
University of California
Riverside
Housing Services Admin.
$2,702-$3,829
Notes: This is a full-time, career position. Schedule of hours is Monday - Friday, 8:00 a.m. to 5:00 p.m. Overtime may be required.
Essential Functions: The Resident Services Representative (RSR) provides administrative support to the Business and Financial Services staff, Residence Life staff, Maintenance staff, Housekeeping staff, Conference Services staff, Resident Directors, which includes maintaining calendars, receptionist duties, sorting and distributing mail and typing correspondence.
This position is located in the Resident Services Office (RSO) at one of UCR’s student residential housing communities. The RSR provides excellent customer service to the residents. This position assists with the monthly reconciliation of the Student Information Systems (SIS) Report and follows up on any discrepancies using Housing Management Systems (HMS) and Envisions software programs. The RSR prepares alpha lists and placement sheets and is also responsible for data entry of work orders into the on-line program.
The RSR maintains resident files, move-in/move-out files, inventory records, and room rosters. Processes and dispatches documentation, while interacting with operations staff and residents from the start to the conclusion of room turnovers. Assists the Conference Coordinator with summer placements and various conference groups on an as needed basis.
This position works under general supervision of the Resident Services Coordinator.
Minimum Requirements:
• Previous administrative experience in an office environment providing extensive administrative support to management.
• Experience with low dollar value purchasing processes and automated purchasing systems.
• Experience with query tools to extract data from systems.
• Demonstrated skill to effectively communicate with customers in a polite and professional manner and to establish good working relationships with co-workers and campus contacts.
• Strong organizational skills with the ability to prioritize workflow while meeting multiple deadlines.
• Skill in negotiating techniques used in buying.
• Strong Math skills.
• Knowledge to recognize problems and skill to develop logical solutions in order to coordinate with various individuals as required.
• Familiarity of generally accepted accounting principles (GAAP) in order to reconcile, balance and maintain all related charges of students housing bills, including mealplans charges and room and board charges.
• Familiarity and ability to maintain calendars and schedule appointments.
• Advanced ability and demonstrated skill in proficiently using Microsoft Word, Excel, Access, and Outlook or comparable software for word processing, maintaining databases, creating spreadsheets, and preparing reports.
• Proven ability to compose letters and memos using correct spelling, grammar, punctuation, composition, text editing, and proofreading skills.
• Demonstrated ability to work in an extremely busy office environment with constant interruptions, busy phones, and many walk-ins.
• Proven ability to show sensitivity to the needs of students of diverse social, cultural, economic, and educational backgrounds.
• Ability to maintain confidentiality and sensitivity to student and staff issues.
• Proven ability to implement UCR Housing Policies and Procedures.
• Hired applicant must successfully pass a background check through the Department of Justice.
Preferred Qualifications:
• Completion of campus purchasing assistants training program.
• Experience working at an institution of higher education.
• Experience using campus on-line systems such as: Student Information System (SIS), Housing Management System (HMS), Odyssey, Envisions.
• Advanced computer proficiency.
We offer a comprehensive compensation and benefits package for more information click The Benefits of Belonging (this is a .pdf document). For more information about UCR and the department this position is located see UCR Housing Services.
Visit our web site for a complete list of requirements and apply on-line indicating position #09-07-012IM to http://hr.ucr.edu/jobs. EOE.
The University of California Riverside invests in your future through employee training and career development, access to resources, living a healthy lifestyle, and over $730 million in new buildings and facilities, all backed by the State of California and funding from Federal, private and corporate sources. UC Riverside earned the prestigious 2007 CASE (Council for Advancement in Support of Education) WealthEngine Award for its record-setting increases in private support.
You can make a difference by working at UC Riverside, which ranked 15th among 242 national universities in the September 2007, Washington Monthly College Guide. The Guide measures the institution’s contributions to society. For example, UC Riverside’s planned School of Medicine will have a transformative impact on Inland Southern California, which is facing a projected physician shortage of 53 percent by 2015.
At UC Riverside we celebrate diversity and are proud of our third-place national diversity ranking (U.S. News & World Report America’s Best Colleges 2007). Become part of a place that fosters success for all its constituents, students, faculty, and staff, and where work/life balance and campus culture are integral to our way of life.
University of California
Riverside
Company Information
Description :
The University of California, Riverside is one of 10 universities within the prestigious University of California system, and the only UC located in Inland Southern California.
Widely recognized as one of the most ethnically diverse research universities in the nation, UCR's current enrollment is 17,187 students, with a goal of 21,000 students by 2010. The campus is in the midst of a tremendous growth spurt with new and remodeled facilities coming on-line on a regular basis.
We are located approximately 50 miles east of downtown Los Angeles. UCR is also within easy driving distance of dozens of major cultural and recreational sites, as well as desert, mountain and coastal destinations.
Widely recognized as one of the most ethnically diverse research universities in the nation, UCR's current enrollment is 17,187 students, with a goal of 21,000 students by 2010. The campus is in the midst of a tremendous growth spurt with new and remodeled facilities coming on-line on a regular basis.
We are located approximately 50 miles east of downtown Los Angeles. UCR is also within easy driving distance of dozens of major cultural and recreational sites, as well as desert, mountain and coastal destinations.
Type :
Direct Employer
Address :
900 University Ave
Riverside, CA 92521
Riverside, CA 92521
Application Information
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